Our aim is to be a small, friendly and approachable Practice. The Practice is accessible from 8.00am – 6.00pm every day.
The practice is here to provide you with care and support but due to the continued situation with the corona virus pandemic, the way we are providing our services remains different to how it was in the past. This is for your safety and the safety of all our patients and staff.
We are still required to take precautions, therefore, a significant number of GP appointments are still by telephone, so that we can limit the number of patients in our small waiting room at any one time.
ROUTINE APPOINTMENTS – We take bookings for phone and in-person appointments up to four weeks in advance, therefore if your problem is not urgent we would be grateful if you could book ahead with your usual GP.
URGENT APPOINTMENTS – If your problem is urgent then you will be offered a telephone appointment for either the morning or the afternoon on the day you call and the GP will call you back. Please make sure you have your phone to hand as the GP may not be able to call you back if you miss the call. When requesting an urgent appointment the receptionist will ask you a few questions about the nature of your problem- this is to ensure you are directed to the most appropriate professional. Not all things need to be dealt with by a doctor and you may be directed, for example, to a pharmacist, optician or Minor Injuries Unit instead.
We also offer some evening appointments on a monthly basis (pre-bookable only). Please ask Reception for details.
PRACTICE NURSE AND PHLEBOTOMIST – Appointments for our practice nurse and bloods with our phlebotomist can now be booked as normal
REPEAT PRESCRIPTIONS – Due to increased demand, we are no longer accepting repeat prescription requests over the phone (unless you are elderly or housebound). You can now request your prescription via our online ordering service. A form is available at the surgery should you wish to sign up for this service. Alternatively you can order via your local pharmacy or drop a request into the repeat prescription box at the entrance to the surgery.